Refund policy

Thank you for choosing our store for your exam preparation needs!

We specialize in digital products such as BARC and GATE model papers, MCQs, and other downloadable study materials. To maintain the integrity of our services and content, please carefully read our Return and Refund Policy outlined below.

Nature of Our Products

All items sold on this website are digital goods. This includes but is not limited to:

  • PDF model papers
  • MCQ practice sets
  • Study materials and strategy guides
  • Downloadable content delivered via email or store portal

Delivery Time

Instant Delivery: Upon successful payment, your digital product(s) will be available immediately through:

  • A download link on the order confirmation page
  • An email sent to your registered email address
  • (Optional) Your Shopify account’s order history section

Please ensure you enter a valid email address at checkout to receive your files without delay.

Returns

  • Due to the non-returnable nature of digital products, we do not accept returns under any circumstances.
  • Once a digital file is delivered or downloaded, it is considered “used,” and cannot be returned.

Refunds

We do not offer refunds for any digital product sold, including but not limited to:

  • Buyer’s remorse or change of mind
  • Incorrect selection of product
  • Compatibility issues with your device or software
  • Failure to download the product after purchase (unless it's a technical error on our end)

Exceptions — Support for Technical Issues

We understand that technical issues may occur. In such cases, we’re happy to assist you.

Please contact us if:

  • You did not receive your download link
  • You received the wrong file
  • The file is corrupted or cannot be accessed

📩 Email: contact@gatexplore.com

We will resolve genuine cases promptly by re-sending the correct file or providing access through an alternate method.

User Responsibility

  • It is your responsibility to ensure that your device can open and access the file format provided (usually PDF).
  • Please double-check the product description before making a purchase to ensure it matches your requirements.

By purchasing from our store, you agree to this Return and Refund Policy.

Thank you for your trust and support!